Working at Alex Monroe
At Alex Monroe we design, manufacture and sell beautiful jewellery. We’re really all about people. We have a wonderful bunch of people working here, and a wonderful lot of customers too!
Everything is handmade right here in the UK by skilled craftspeople, from our fantastic newly built workshops in the heart of London. Our purpose built flagship store in London Bridge also houses our Bespoke department and our Sales and PR team.
It’s a fun place to work, very exciting and ever growing. Often fast paced and very busy. We all love what we do and that is reflected in our work ethic. We take our work seriously but have fun while we do it.
We value diversity, creativity, and individuality. To work here it’s a great help if you’re an energetic, flexible, and are generally a yes-can-do kind of a person.
Because it’s such a fun place to work jobs don’t come available very often. But when we find a real star we do everything we can to keep them. So watch this space and we’ll keep you informed of any changes!
Many thanks,
Alex Monroe (Founder)
Current Vacancies:
Bench Jeweller
Salary £ 23,000
Role overview
As a member of the Alex Monroe production team, work as Bench Jeweller producing orders with a meticulous eye for detail in a timely manner.As part of the team you will be required to undertake all aspects of the role ensuring that finished pieces are produced to Alex Monroe’s high quality control standards, working to tight deadlines and proactively contributing to the smooth running of the department.Ability to work in a busy team and pro-actively contribute is essential.
Specific Responsibilities
Production- To report to the Head of Production daily and work through the orders set within the time frame according to specification and to a high quality.
Responsibilities will include
- Seeing individual orders through all stages of making;
- Working mainly with silver
- Opportunities to expand into working with fine gold
- Cleaning up castings
- Soldering
- Use of the puk welder
- General bench work such as re-texturing, riveting, re-sizing rings, beading, wire work, assembly, polishing and quality control
- Stone setting would be an advantage.
- Anticipate as early as possible any potential production issues and delays and report to the production managers.
- If required, provide production support to the Design department and Repairs department.
- Assisting with general Workshop upkeep on a daily basis and running the occasional errand.
- Willingness to take on responsibility for certain Workshop operations.
- Taking part in company events when help is required, eg PR and client events, AM Jewellery School
Skills & Experience
- 2-3 years of benchwork experience.
- Educated to degree level/relevant qualification in jewellery design/production.
- Demonstrable experience of producing jewellery in a commercial workshop environment.
- Responsible and well organised - the role-holder will need to keep track of their orders whilst they are at the platers or setters and ensure that all is completed on time.
-A meticulous eye for detail and working to specification as each piece of jewellery is hand finished in our London workshop.
-Reliable, responsible and organised with good time management is essential.
-Enthusiastic, positive with a creative approach and a passion for jewellery and the Alex Monroe brand.
-A self-starter who can work autonomously and use their own initiative, but also works well as part of a team when required.
-Team player who will go the extra mile to help a colleague.
If you have a genuine passion for our jewellery, experience of working in production team and the skills to create beautiful jewellery we'd love to hear from you. Please upload your CV and covering letter explaining what you can bring to the team by 3rd September 2021. It is with regret that due to the high volume of applications we will only be able to respond to shortlisted candidates.
Boutique Manager, SE1
Salary £ 31,000
Summary of role and responsibilities
In line with the brand’s ethos and identity, drive sales and increase brand awareness for Alex Monroe, to ensure our Snowsfield store enters a strong post-Covid trading period.
Develop a clear and innovative strategy for the store, with a strong focus on customer experience. Ensure the creative heart of the Alex Monroe brand is always maintained, and customers can discover our jewellery in ways that will surprise and delight them.
Ensure your team constantly provides above-and-beyond customer service, in a warm and welcoming atmosphere. Develop and maintain friendly and on-going relationships with customers wherever possible.
Alex Monroe jewellery always tells a story, and should be presented in such a way to reflect this, allowing customers to fall in love with new pieces, and be excited by discovering details. Ensure the appearance of the store is immaculate at all times, maintaining the look and feel of our recommended visual merchandising.
As necessary, work with the Press & Marketing, Floral St Boutique and eCommerce teams to ensure a joined up approach to the representation of the Alex Monroe brand, proactively building excellent communication and working relations across all departments, and our three sites.
What you will bring to the role
- Prior knowledge of jewellery, metals, diamonds and gemstones would be beneficial.
- A people manager, proven history in working closely with a team, managing an individual’s growth, challenging underperformance and celebrating successes.
- Confidence in training and sharing knowledge with new and existing members of your team.
- Good administrative, numerical and organisational skills.
- Excellent customer service and interpersonal skills
- Passion and enthusiasm that is exuded and infectious to others!
If you have a genuine passion for our jewellery, experience of working in a luxury retail environment and the skills to provide outstanding customer service, we'd love to hear from you. Please upload your CV and covering letter explaining what you can bring to the team by 3rd September 2021. It is with regret that due to the high volume of applications we will only be able to respond to shortlisted candidates.
