Working at Alex Monroe

At Alex Monroe we design, manufacture and sell beautiful jewellery. We’re really all about people. We have a wonderful bunch of people working here, and a wonderful lot of customers too!

Everything is handmade right here in the UK by skilled craftspeople, from our fantastic newly built workshops in the heart of London. Our purpose built flagship store in London Bridge also houses our Bespoke department and our Sales and PR team.

It’s a fun place to work, very exciting and ever growing. Often fast paced and very busy. We all love what we do and that is reflected in our work ethic. We take our work seriously but have fun while we do it.

We value diversity, creativity, and individuality. To work here it’s a great help if you’re an energetic, flexible, and are generally a yes-can-do kind of a person.

Because it’s such a fun place to work jobs don’t come available very often. But when we find a real star we do everything we can to keep them. So watch this space and we’ll keep you informed of any changes!

Many thanks,

Alex Monroe (Founder)

Current Vacancies:

Wholesale Manager - Maternity Cover

Salary £40k to £43k

Details:

• We are currently on the search for a proactive Wholesale Manager to cover a period of maternity leave. The role will oversee all aspects of the Wholesale Department from taking full ownership of our wholesale channels including people management, strategy and sales in the UK, USA & ROW to driving growth with new and existing accounts. With full responsibility for Wholesale P&L, you will balance top-line growth with excellent account management to safeguard profitability and AM’s Market Position.

Strategy and business development:

• Research, develop and deliver a strategy for growing and maintaining and our Wholesale business, with a clear focus on overseas growth.
• Work with our Press and Marketing Manager to ensure that this is supported by Marketing activities.
• Ensure your ideas are translated into a clear and detailed sales and marketing plan, with specific and measurable objectives - to ensure that the strategy is delivered.  
• Report on the progress against the plan on a regular basis to the Design Director.
• Working closely with the Marketing Team to promote our stockists, ensuring that the brand’s strong values and identity are maintained.
• Be a supportive and proactive member of the Management Team, attending meetings and contributing feedback, ideas and solutions.
• We would also love to hear new strategies! From diversifying the products we sell, to franchising the brand…how can you help us explore and develop new opportunities in markets, such as the US?!

Excellent management of the Wholesale Department :

• Develop a wide knowledge and overview of our global Wholesale clients, and their requirements.
• Provide the Wholesale team with direction, training and mentoring to ensure the department runs smoothly, all orders are processed in a timely fashion and that leads are followed up as quickly as possible. Assist members of the team with these tasks when necessary.
• Ensure customer databases are kept up to date, for existing and potential clients.
• Work as a team to build and maintain prospective and existing stockist relationships, by visiting stores or receiving clients on site at Alex Monroe.
• Oversee logistics for UK and International trade shows, working with our Visual Merchandiser on the look and feel of our stand.
• Prepare for shows by ensuring all contacts held on our databases are invited in good time, and attend the shows with members of the team, meeting with existing and prospective customers.
• Research and make recommendations for new UK and International trade shows for the company to attend.  
• Oversee the management of our top accounts, maintaining relationships, interest and energy – alongside good stock levels.

What you will bring:

• An experienced (5+ years) Wholesales manager, preferably from a Jewellery background with a proven sales record
• A people manager, proven history in working closely with a small team
• Strong relationships with buyers and decision-makers across respected retailers and select boutiques
• Good administrative, numerical and organisational skills.
• Excellent customer service, relationship-building, negotiation, and communication skills
• Passion and enthusiasm that is exuded and infectious to others!

Benefits:

• Pension Scheme
• Travel to work Loan scheme
• Bike2Work scheme
• Paid for Eye tests and contribution towards glasses
• Additional days leave after 5 years of service
• Generous staff discount
• Generous family and friends discount
• A Birthday gift of your choosing
• Complimentary Jewellery School Experience
• 2 Paid Charity Volunteering Days a year
• Quarterly Treat Fund to spend with your team 

Apply:

• To apply please upload your cover letter and CV explaining what you can bring to the team by the 10th October 2025. We appreciate there is a lot on our list but if you feel you have some of the experience we are looking for, don’t be put off - please still apply!

Jewellery Boutique Sales Assistant

Salary  £25,642.50 | Covent Garden

Contract: Full-time flexible contract including Saturdays and Sundays.

If you are interested in this role please submit a cover letter and CV by 4th April 2025.